Program Analyst

JOB DESCRIPTION

Swiftships is seeking Program Analyst works with Project Managers, and PMO to:

  1. Track and report on project metrics and portfolio on a regular basis;
  2. Audit artifacts of projects and status reports to comply with ISO and other standards;
  3. Develop and maintain project management templates and artifacts;
  4. Support Project Managers in coordinating and participating in project related activities and deliverables

Key responsibilities include, but are not limited to:

  1. Portfolio Tracking and Reporting
  2. Monitoring, Measurement and Reporting
  3. Assisting Project Managers in managing projects
  4. Auditing compliance and maintain artifacts
  5. Manage Tools, Templates and process documentation

In addition to the role objectives listed above, the PA may also act as a custodian for administering tools, templates, processes and systems as defined by PMO.

Detailed responsibilities include:

Track and Report on Portfolio of Projects

  1. Manage information on the overall portfolio of projects – active, next in line, pipeline, completed.   Work with the Project Managers to ensure that the project information is updated regularly
  2. Generate key performance indicators for measuring, tracking and reporting at the portfolio level
  3. Develop/maintain reports and dashboards to show project and portfolio statuses and metrics.
  4. Monitor and communicate portfolio metrics on a regular basis (financial, resource, progress, other) to the Board, and VP, Director and CEO
  5. Organize meetings with Managers and Directors and assist in reviewing portfolio status with Leaders

Auditing Compliance by Project Managers

  1. Assist in auditing PM adherence to/compliance with best practices and ISO/CMMI methodology – including proper use of gate reviews, delivery of artifacts, monitoring of financials and project success criteria
  2. Establish regular feedback loop with Project Managers and work with PMO Principal and Director to improve artifacts delivery

Monitor and Report on Resource Planning and Utilization

  1. Collaborate with the Project Managers to ensure that resource allocation plan is established and actual utilization is updated on a regular basis
  2. Monitor and report planned and actual utilization across the portfolio
  3. Collaborate with Resource Managers to ensure that up to date information is maintained on Resources, roles, skills and availability for project work

Develop and Maintain Project Management Templates and Artifacts

  1. Assist PMO team define templates for artifacts.  Document PMO Standards to complete status reports, project artifacts and process steps
  2. Act as single point of contact for tools, templates and processes followed by PMO
  3. Support PMO in the development, rollout and monitoring of new project management templates and processes

Support Project Managers in Managing Projects

  1. Assist Project Managers in completing project management related tasks including but not limited to, updating Project Plans, completing artifacts, coordinating team meetings, tracking financials, preparing training schedules, tracking issues and risks, etc.
  2. Work with PMs to ensure that the project managers since Kickoff and ensure that they understand the requirements and follow PMO process throughout the life cycle of the project

EDUCATION/EXPERIENCE

Level Based Competencies

  1. Good communication and presentation skills (verbal & written)
  2. Good collaboration skills
  3. Good skills in building working relationships
  4. Good planning, organizing & follow-up skills
  5. Strong attention to detail
  6. Good Time management skills
  7. Good meeting facilitation skills

Leadership/Supervision

  1. Some supervision and oversight in carrying out assigned tasks
  2. Adherence to performance review and goal setting process
  3. Proactively working with manager to identify training needs to expand and improve skills
  4. Provide on-the-job training/support to new/other team members
  5. Strong ability to apply feedback received to day-to-day work and strives to improve performance
  6. Ability to provide feedback/check on completion/quality of work performed by PMO

Education/Experience

  1. Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field is preferred
  2. 3+ years IT industry QA work experience
  3. 4+ years of experience working in project management preferred
  4. 4+ years of Metrics and Reporting experience preferred

Successful completion of a recognized project management curriculum is preferred

SOFT SKILL

Job/General Knowledge/Skills

  • Ability to work with cross functional teams
  • Result oriented; good interpersonal skills
  • Good ability to think conceptually and communicate
  • Good credibility with Project Managers and Resource Managers
  • Good ability to multi task
  • Good prioritization skills
  • Good reporting skills
  • Good Adaptability

Hard Skills

Technical Competencies/Skills

  • Strong knowledge in reporting tools like Visio, Word, PowerPoint, Excel is a must
  • Good knowledge of MS Project, program/project and portfolio management Best Practices
  • Good knowledge of program, project and portfolio management tools
  • Good project planning skills (WBS, estimation, and resourcing)
  • Good project management skills (scope management, schedule management, budget management, resource management, issue and risk management, stakeholder management, etc.)
  • Some knowledge of Information Security Awareness
  • Intermediate knowledge of Microsoft Project, SP 2013 and Smartsheet tool is a plus

PHYSICAL DEMANDS

N/A

WORK ENVIRONMENT

Office Environment

SAFETY

N/A

Liaises with

  • N/A

Additional requirement

  • N/A

What we Offer

We offer you competitive salary and benefit packages with good career development opportunities. At Swiftships, we recognize the value of every employee. Your ideas can take root among a talented team of successful leaders and high achievers – dedicated to excellence, passionate about results, and committed to impact and growth. You will find great opportunities to grow, advance your knowledge, and acquire and cultivate your skills for a bright and successful future. We are committed to creating a safe work environment where everyone is respected and valued.

Swiftships Brief

We offer you competitive salary and benefit packages with good career development opportunities. At Swiftships, we recognize the value of every employee. Your ideas can take root among a talented team of successful leaders and high achievers – dedicated to excellence, passionate about results, and committed to impact and growth. You will find great opportunities to grow, advance your knowledge, and acquire and cultivate your skills for a bright and successful future. We are committed to creating a safe work environment where everyone is respected and valued.

JOB TYPE

SALARY/EXEMPT

WORKING HOURS

Full time

WORKING DAYS

Monday - Friday

LOCATION

Morgan City, LA

OFFICE ADDRESS

1105 Levee Road, Morgan City, LA 70380

CONTACT PERSON

Jessica Carrasco
Sam Hasan