WARRANTY SUPPORT EXTENSIVE CLIENT SUPPORT PROGRAMS

WARRANTY SUPPORT

EXTENSIVE CLIENT SUPPORT PROGRAMS

Swiftships’ warranty is an expansive package of support services that our clients receive any time at their location. Our warranty services ensure effective quality maintenance, operation, and technical support. Through comprehensive technical and hands-on training practices and personalized attention, Swiftships helps its military and commercial clients reasonably reduce their future spending.

Our Warranty Support Benefits: 

•  Original equipment manufacturer (OEM) assessment
•  Continuous life-cycle support
•  Technical services and spares management
•  Warehouse and spares inventory support
•  Immediate case analysis based on client history
•  Updates and notices of technology changes

FOTS Case Study: Camp Swift in Iraq and Fleet Management

Awarded for Historical Performance
Formerly known as the ITSAM camp, built by the U.S. Coalition Forces in 2009, the camp was given to Swiftships by the Iraq Ministry of Defense in response to Swiftships’ exemplary support in Iraq (co-partnered) with the United States Naval Sea Systems Command (NAVSEA) during the 35m Patrol Boat Program.

Scope
Since 2014, Swiftships has been providing continuous lifecycle support (CLS) to the Iraqi Naval Fleet in Umm Qasr, Iraq which includes: 62m offshore support vessels (OSVs), 35m patrol boats (PBs), 26ft Defender Class Boats, drydock/syncrolift maintenance, dyno-facility, port side support, ship repair, and warehouse management.

Contract
This is a sole-source, multi-year Foreign Military Sales (FMS) contract via NAVSEA to the government of Iraq. It covers maintenance support and repair where Swiftships supervises the maintenance of all vessels operated by the Iraq Navy (IqN). In addition to SRF, the contract provides technical expertise in preventative and planned maintenance, emergency repairs, and platform overhaul support services.

Camp Swift
Swiftships’ in-country team resided in Camp Swift, located at the Iraqi Naval Base at Umm Qasr. Hundreds of Swiftships employees and contractors live and work in Iraq under Swiftships management.

The Swiftships team has supported the IqN during the government’s current challenges. We take pride in our team’s dedication and commitment to our customers and we will continue to offer support programs anywhere, any time.

We are experienced in both direct commercial and foreign military sales. Select which one suits you best: