Program Analyst

JOB DESCRIPTION

Swiftships is seeking Program Analyst works with Project Managers, and PMO to:

1. Track and report on project metrics and portfolio on a regular basis;
2. Audit artifacts of projects and status reports to comply with ISO and other standards;
3. Develop and maintain project management templates and artifacts;
4. Support Project Managers in coordinating and participating in project related activities and deliverables

Key responsibilities include, but are not limited to:

1. Portfolio Tracking and Reporting
2. Monitoring, Measurement and Reporting
3. Assisting Project Managers in managing projects
4. Auditing compliance and maintain artifacts
5. Manage Tools, Templates and process documentation

In addition to the role objectives listed above, the PA may also act as a custodian for administering tools, templates, processes and systems as defined by PMO.

Detailed responsibilities include:

Track and Report on Portfolio of Projects

1. Manage information on the overall portfolio of projects – active, next in line, pipeline, completed.   Work with the Project Managers to ensure that the project information is updated regularly
2. Generate key performance indicators for measuring, tracking and reporting at the portfolio level
3. Develop/maintain reports and dashboards to show project and portfolio statuses and metrics.
4. Monitor and communicate portfolio metrics on a regular basis (financial, resource, progress, other) to the Board, and VP, Director and CEO
5. Organize meetings with Managers and Directors and assist in reviewing portfolio status with Leaders

Auditing Compliance by Project Managers

1. Assist in auditing PM adherence to/compliance with best practices and ISO/CMMI methodology – including proper use of gate reviews, delivery of artifacts, monitoring of financials and project success criteria
2. Establish regular feedback loop with Project Managers and work with PMO Principal and Director to improve artifacts delivery

Monitor and Report on Resource Planning and Utilization

1. Collaborate with the Project Managers to ensure that resource allocation plan is established and actual utilization is updated on a regular basis
2. Monitor and report planned and actual utilization across the portfolio
3. Collaborate with Resource Managers to ensure that up to date information is maintained on Resources, roles, skills and availability for project work

Develop and Maintain Project Management Templates and Artifacts

1. Assist PMO team define templates for artifacts.  Document PMO Standards to complete status reports, project artifacts and process steps
2. Act as single point of contact for tools, templates and processes followed by PMO
3. Support PMO in the development, rollout and monitoring of new project management templates and processes

Support Project Managers in Managing Projects

1. Assist Project Managers in completing project management related tasks including but not limited to, updating Project Plans, completing artifacts, coordinating team meetings, tracking financials, preparing training schedules, tracking issues and risks, etc.
2. Work with PMs to ensure that the project managers since Kickoff and ensure that they understand the requirements and follow PMO process throughout the life cycle of the project