Warranty support
Quick Response and Immediate Assistance
Swiftships main objective is to help our clients keep their vessels at the highest operational readiness and reduce downtime. We offer our clients comprehensive support services throughout the life of our products, including unparalleled warranty assistance. Our support during this period is extensive; we swiftly respond to our clients and resolve any issue or concern, whether consultancy-related or a service needed at the client’s location.
Upon delivery, we provide our customers with relevant information and training, from our portal usage to a complete explanation of technical manuals and drawings. Depending on the program scope, our engineers and program managers reside at the client’s location and conduct operator training.
Warranty Support Benefits
During the warranty period, we are available 24/7 to ensure that vessels are efficiently deployed for operations, correctly maintained, and timely technical support is provided. We also utilize the warranty period as a learning experience to further enhance the design, quality, and build of our ships. Should problems arise, we conduct root cause analysis and swiftly find the most relevant remedy. Additionally, we maintain a complete database to ensure that such issues are never repeated.
- 24/7 response
- Immediate case analysis based on client's history
- Convenient and easy to use portals
- Warehouse and spares management
- Original Equipment Manufacturer's (OEM's) assessment
- Instant technical assistance
- Professional and experienced team
Related Services
Design & Engineering
Shipbuilding
Autonomous
Co-production
Maintenance, Repair and Overhaul (MRO)
System Integration
Service Live Extension
Planning Yard
